Frequently Asked Questions

Question: How do I view a PDF/Adobe document on my computer?
Answer:  You will need to have Acrobat Reader.  You can download it for free here: http://www.adobe.com/products/acrobat/readstep2.html

Question:  I have Adobe Acrobat Reader but still cannot view the document.  What do I do?
Answer:  Please make sure that you have the most current Adobe updates downloaded.  This will ensure that you can view the newsletter as it is intended to be viewed.  Here is the link to the Adobe support downloads page: 
http://www.adobe.com/support/downloads/main.html

Question:  The links don’t work on www.shlc.org.  This usually occurs when we’ve updated the page(s) and your browser has the older version of the page(s) cached.
Answer:  Request a new copy of the page by hitting “shift” “reload” or “refresh”.

Question:  Type face (font) is too large/too small.
Answer:  Review the default fonts in your browser preferences.  Make sure you have selected an option that allows display of document-specific fonts.  Or, if you’d like the type larger or smaller, choose the one you prefer.

Question:  How can I have the SHLC page display automatically when I start my browser?  Answer:  Follow the instructions below for Netscape 4.5, IE 4.0 or IE 5.0.  

To set your home page to SHLC using Netscape 4.5:  

To set your home page to SHLC using IE 5.0: